Sony gave some official advice to PS4 owners with their noisy consoles or direct overheating problems, while the gamers would rather be heard by a slew of other issues other players feel should be prioritized.
Sony’s official PlayStation account issued a simple reminder: best would be to have your PS5 placed in a well-ventilated work area and to clean the air vents periodically. They even linked a guide for console placement and maintenance. Pretty basic stuff, right? I definitely thought so, but just take a look at the replies.
Players just poured complaints into the comment section about matters far beyond simple dust in the vents. One of them goes by the name Aus_Ranger and says that his PS5 Pro sounds like a jet engine when clean and perfectly ventilated. “It blows out warm to almost cool air,” which is probably not the sort of noise they were expecting. Different kinds of problems from Eks_bambam39: freezes and crashes of latest updated blamed on. “Fix the damn software before frying our consoles,” they cry out.
Then there is that infamous liquid metal problem. Cyberlion3000 brought into the discussion some of the rumors that accuse some PS5s from having some bad design, which inside had a defective cooling solution, suddenly causing shutdown right in the middle of a game. “Hope this was resolved in newer models,” they stated with some sly undertone. StonieBeloney perhaps wasn’t so polite: “Won’t fix the liquid metal y’all messed up when making the console 💀.” Ouch.
Wait-a-minute, there’s even more. At the opposite wacky-end-of-the-glitch-gap, some players are having an abortion of a time with Ratchet & Clank (2016) cutscenes blasting endless notifications on PS5 (shoutout to NakedSnake59300 for the soul-crushing tantrum), while jonathanco12822 might bankrupt the lawyers over revenue from broken game purchases with zero customer backup. “Selling me a broken Elder Scrolls Oblivion? I’m reporting Sony to the FTC,” they lamented.
Even the small stuff is getting on people’s nerves. Cantbe4nothing1 is confused about the PS5 blue light staying on (“Does that even mean anything?”), while Aiming_Down is a little more concerned with bugs-real bugs-crawling through the console’s foibles. Of course, let’s not forget BlazeRN617 gave a PSA: “Don’t vape near your PS5. Or better yet, don’t vape at all.”
After all this mess, a tiny few thanked them for the cooling advise. Poh admitted that they learned the hard way when their PS4 overheated and definitely would not be repeating the same mistake. Adriano Braga even shared a silo of his PS5 Pro after a deep clean. But most considered Sony’s advice to be Band-Aid on a bullet wound.
So while dusting your console is never a bad choice, it’s obvious all the owners seek are fixes to the grave problems out there, be it hardware, software, or all the nightmares in customer care. Maybe next time Sony will get around to resolving those issues before telling us to clean off the vents.
If your PS5 still sounds like a banshee after all this? Time to contact support… if you manage to get through. Best of luck.
